Privacy policy

1. Who we are

The data controller is PROINT COM SRL, tax ID RO29320860, trade register no. J2011001942059, registered office str. Coriolan Hora 1A, Oradea, jud. Bihor. You can reach us at prointcom@gmail.com or 0743 288 289.

2. What data we collect

• Client account: name, company (optional), email, phone and password (stored only in encrypted form; we cannot read it).
• Quote requests: description of the work, town, preferred deadline and any files you choose to upload.
• Contact form: name, email, phone (optional) and your message.
• Technical data: IP address, kept for at most 24 hours, only to protect against abuse (for example repeated sign-in attempts).

3. Why we use it and on what basis

• To answer your requests and send you estimates: steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR).
• To reply to messages sent through the form: our legitimate interest in communicating with people who write to us (Art. 6(1)(f)).
• To keep documents required by law, such as accounting records: legal obligation (Art. 6(1)(c)).
• To protect the website against abuse: legitimate interest (Art. 6(1)(f)).

We do not use your data for advertising, we do not sell it and we do not profile you.

4. How long we keep it

• Account data and requests: for as long as you have an account. You can delete them at any time from "My details".
• Contact form messages: up to 2 years.
• Accepted estimates and work-related documents: as long as accounting law requires (usually 10 years).

5. Who else has access

Only our team sees your data. We use providers that help us operate: the website hosting company and the email provider, which may be Google for the Gmail mailbox. They process data only on our behalf, with the safeguards required by the GDPR.

6. Your rights

You have the right to access, correct and delete your data, to restrict its use, to receive it in a portable format and to object to processing. You can download or delete your data yourself from your account. For anything else, write to prointcom@gmail.com. You also have the right to complain to the Romanian data protection authority, ANSPDCP (dataprotection.ro).

7. Cookies

The website uses a single cookie, pc_sess, which is strictly necessary to keep you signed in and to keep forms secure. It is deleted when you close the browser. We use no analytics or advertising cookies, which is why we do not ask for cookie consent.

8. Security

The website uses an encrypted connection (HTTPS), passwords are stored encrypted, and uploaded files are not public: only your account and our team can see them.